Delivery Information
DELIVERY INFORMATION
COMPLIMENTARY WORLDWIDE COURIER SERVICE
At GIRLY YET EDGY, we believe luxury should be seamless. To honor our global collective of style rebels, we proudly provide Free Worldwide Shipping on all footwear and accessories orders, with no minimum purchase required.
Processing & Dispatch Times
All orders are processed and prepared for dispatch within 1–3 business days. Because our curated inventory is lawfully sourced directly from premium European luxury distributors and boutique vaults, tracking information will be generated and emailed to you immediately upon carrier collection.
Estimated Delivery Windows
- North America & Europe: 5–9 business days (Express Courier via DHL / FedEx / UPS)
- Asia-Pacific: 4–7 business days
- Rest of the World: 7–12 business days
Duties, Customs & Taxes
As an independent third-party reseller, our shipments navigate global trade lanes. For the majority of international delivery destinations, customs duties and import taxes are calculated and cleared at the border on our account. In rare instances where local customs require additional documentation or fees from the importer, our concierge team is on standby to assist you through the process.
RETURN & EXCHANGE POLICY
OUR 14-DAY HASSLE-FREE GUARANTEE
We want you to wear your edge with absolute confidence. If your purchase does not perfectly align with your aesthetic expectations or sizing requirements, we offer a 14-day hassle-free return or exchange window from the date of delivery.
Conditions for Return Eligibility
To qualify for a full refund or direct size exchange, all footwear and items must be returned to our fulfillment vault meeting the strict luxury appraisal criteria below:
- The footwear must be pristine, completely unworn, uncreased, and undamaged. (We strongly advise trying on your shoes on a clean, carpeted surface to avoid sole marking).
- The items must remain in their original luxury designer shoebox, including all intact dust bags, custom tissue wrap, cards, and security authenticity tags.
- The original branded shoebox is considered an essential part of the luxury product and must not be used directly as the outer shipping container.
How to Initiate a Return
1. Reach out to our 24/7 concierge desk via our contact page to request a Return Merchandise Authorization (RMA) and a prepaid shipping label.
2. Securely package the unworn shoes inside their original box, and place it inside a sturdy corrugated outer shipping carton.
3. Affix the provided shipping label and hand the package to the designated courier outpost.
Refund Processing
Once our luxury inspection team receives and verifies the pristine condition of your return, your refund will be approved and automatically credited to your original payment gateway (Visa, Mastercard, PayPal, or Buy-Now-Pay-Later) within 3–5 business days. Please note that banking institutions may require additional processing cycles to post the funds to your account.
No compromise. No apologies. Just pure, unapologetic edge.
For urgent assistance regarding delivery metrics or size calibration, please connect with our support vanguard.